Talk to a real person — not a ticket queue.
Questions about your edition, installation or order? Reach Avery Ashdown by email, phone or the contact form below.
Headquarters
Avery Ashdown1206 Union Club Drive
Winter Garden, FL 34787
United States
Send us a message
Tell us what you need and we will come back to you personally. If your question is about an existing order, please include your order number.
We use your details only to answer your enquiry. We never share them, and we do not add you to marketing lists without asking.
Three answers that solve most questions
If one of these covers it, you will have your answer straight away.
Where are my licence keys?
Check your confirmed delivery email for the download and activation instructions. Contact us with your order reference if you need help.
Read the FAQ →What if it does not work?
You pay only after activation, and every order is covered by our published 30-day refund policy.
Refund policy →Which edition do I need?
Compare Pro Plus, Mac and Enterprise side by side, with user counts and licence terms.
Compare editions →