Digital Delivery Policy

Updated October 29, 2026

We supply digital software products to customers in the United States and worldwide, subject to each product’s regional restrictions and applicable law. No physical package is shipped.

Delivery times

Products with automated fulfillment may be delivered immediately after payment is confirmed. Some licenses, subscriptions and software activations require manual provisioning or integration into the publisher’s official account or administration panel. These orders can take up to 24 hours after payment confirmation. Check the product listing for the delivery method and any product-specific requirements.

What you receive

Depending on the product, we send an activation key, license information, activation instructions, or confirmation of access provisioned to your designated account. Delivery instructions are sent to the email address supplied at checkout. Downloads are obtained through the official publisher website using the links or instructions provided.

Delivery charges and availability

There is no physical shipping charge for digital delivery. Prices, applicable taxes and any mandatory charges are shown before payment. A worldwide delivery service does not mean every license can be activated in every country; follow the region and platform conditions on the product page.

If your order has not arrived

Check your spam folder and confirm that your checkout email is correct. If 24 hours have passed, contact us with your order number. We will investigate and arrange delivery or an appropriate remedy under our Refund & Warranty Policy. If provisioning requires information from you, we will tell you what is missing and how it affects delivery.

Contact

AVERY ASHDOWN, De Spiering 6, 1398 EL Muiden, Netherlands. Email: contact@averyashdown.com. We reply within 24 hours.